Privacy Policy
1 May 2018 9:31 AM

Singtel MobileSwop Unlimited Chat Support Privacy Policy
Effective Date: 18 June 2017.
This Privacy Statement describes how NEW Asurion Singapore Pte Ltd and its subsidiaries and affiliates (“Asurion,” “we,” “us”) collects and uses the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. This Privacy Statement applies to webpages linking to this Statement. At Asurion, we are all working hard to keep your personal information safe, secure, and private. We provide this statement to demonstrate our firm commitment to protecting your privacy. We want you to feel comfortable about visiting our website and providing us with your personal information.

Much of the information that we have about you comes from you. When you perform certain transactions, you may give us information such as your name, address, ID number, e-mail address and telephone number. We keep information about the types of services you purchase or otherwise obtain from us and our affiliates. Examples of this include service fees, account balances, and payment history.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Asurion and its partners use cookies or similar technologies to track and measure customer or user requests, inquiries, preferences, interests, demographics, traffic patterns and Web site usage, and to determine audience size and repeated usage. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We do not sell your customer information to anyone. We do not share this information with companies or organizations outside of Asurion that would use it to contact you about their products and services.

We may contact you about products, features, and options in which you have expressed an interest. We may also contact you to fulfill a transaction requested by you. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.

We may share your information with third-party business partners, for instance, for the purpose of enhancing our products and services. We may share statistical or demographic information with our marketing partners, advertisers, or other third parties. This information is in the form of statistics or purchase demographics and is never connected with nor will it identify an individual person.

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. These services may include fulfilling transactions, payment processing, providing customer service and/or sending marketing communications.

Your personal information may be transferred cross-border and stored overseas if local law permits.

Upon request Asurion will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe. We partner with a third party to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here. Please note you will continue to receive generic ads.

Please be aware that we may periodically update or revise this Privacy Statement. If we change our online Privacy Statement, we will post a notice on our homepage notifying users that the statement has been revised. If we make any material changes we will notify you prior to the change becoming effective.
By using our website, you consent to the collection and use of this information by Asurion. If we decide to change our privacy statement, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

>Asurion’s privacy practices, described in this Privacy Statement, comply with the APEC Cross Border Privacy Rules System.  The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies.  More information about the APEC framework can be found here.

>If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

Asurion
Attn: Legal Department
c/o 7 Temasek Boulevard,
Suntec Tower One #09-01,
Singapore 038987
privacy@asurion.com


If you have an unresolved privacy complaint or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider at https://feedback-form.truste.com/watchdog/request.